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Krystal Kat's Swarovski Crystal Angel

Happy Summer!

Contact me by mail at:

Kathy-Ann White

P.O. Box 653 Lincoln, CA 95648

or by email.

Please include email address with all inquiries

 My Online Shopping Catalog is here

 

Click Here To View How Suncatchers are Packed and About Swarovski Crystals

 

Privacy

Your orders are processed on a secure server through Paypal or 2CO whichever process you choose. 2Checkout.com is an authorized retailer for (www.krystalkats.com)

Both methods are secure. I've been using paypal for over 8 years. You will know when your information is on a secure sever when you see the https. in the shopping cart address bar. Your address and phone number are collected on a non secure server and passes to me through email. You also receive your automated message when you've placed an order with your name and address information. This information is not necessary to collect on a secure server. 

However your credit card information is collected on a secure server of Paypal or 2CO and this information is necessary to be collected on a secure sever. (https). You will find this in the address bar when you are on the secure server.      

Your information is kept private and secure. I do not sell email addresses or any information under and circumstances. Your privacy is as important to me as it is to you. Any questions can be directed to Kat at this link.

 Official PayPal Seal

 

Solution Graphics

Credit Cards

2Checkout.com is an authorized retailer for (www.krystalkats.com)

 

 

What Shipping Services Do You Have

I use USPS, Fedex and UPS. Please note all orders over $5.00 as of July 14, 2008 will include Insurance.  I am not able to quote shipping prices because the price is based on the weight of your package. My shipping calculator adds it up in the shopping cart, it will add shipping insurance to the order as well. UPS and Fedex include insurance automatically to $100.00. Over $100.00 it will be added into your order at the time of checkout. If you're in a hurry to get a package for a birthday gift be sure to check Express mail service. Also read shipping information down the page. 

 

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USPS SHIPPING SERVICES (US ONLY)  

USPS Website

 

Express Mail-Overnight to Most Locations (Check Your Location Link Above).

Priority Mail-1-3 days

First Class Mail 3-11 days

Insurance is included with Delivery Confirmation on orders over $5.00.

 

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UPS SHIPPING SERVICES

UPS Website

UPS 3 Day

USPS Express

UPS NEXT DAY

Shipping to US destinations. Be sure to check the shipping times on the UPS Website to see if they are within your time frame to your area. Insurance is included with tracking information within the US.

 

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FEDEX SHIPPING SERVICES (Not Available At This Time)

Fedex

Not Available At This Time

 

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INTERNATIONAL SHIPPING SERVICES

USPS Website

Not All International Shipping Methods Include Insurance. Be sure to Read the USPS Website. Link Above. 

 

Global Express Guaranteed- GXG) Reliable, date-certain shipping to over 190 countries. 1-3 Business Days.

Money Back Delivery Guarantee Tracking Available Free $100 Insurance. 

 

Express Mail-Reliable, expedited service l to over 190 countries. 3-5 Business Days. Guaranteed to Select Destinations Tracking Available Free $100 Insurance.

 

Priority Mail International-Reliable, priority handling to over 190 countries worldwide. 6-10 Business Days. Tracking to Major Destinations.

 

Insurance may not be included in all shipping methods be sure to choose the correct method for your needs. 

 

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Shipping Information
When will I get my order? I ship orders Monday - Fridays. Your order ships within 24 to 48 hours of successful payment, except holidays and weekends which includes Friday. When you place a order you will receive an automated message. All orders placed Friday through Sunday will ship out on Tuesday and or Monday at the earliest. Orders are shipped in the order in which they are received. Large orders may take a day or two longer. Using faster shipping methods will not process your order any quicker, it simply just ships quicker through the shipping service you select.  

The time in which it takes to get your order depends on the shipping method you choose.

Also you might find more answers to your questions on my Questions and Answers page.

Express shipping is not overnight to all areas. It is your responsibility to check and see if your order will get to you in the time frame in which you need it, including the time for me to make your item or items. You can check the USPS website for more information on shipping times and also Fedex. or UPS. Please note I am not responsible for slow mail. Once the item leaves my hands I am no longer in control of the package. Since most mail is insured please contact me if you don't receive your mail in the time frame posted on the individual shipping carrier sites. My site is just a reference for your convenience and may not be accurate as shipping rates and times change with each carrier often. Lost packages or damaged mail information will be submitted to the carrier service you requested at time of checkout and they will pay your claim for lost or damaged mail. Believe me there has been lost mail or extremely slow mail so this is a great peace of mind to know your package is insured. Though the price is slightly higher for shipping this way.     

 

How Much Is Shipping?

My Shopping cart will total up your order by weight and zone.

All orders including first class mail receive delivery confirmation. Insurance is included on all orders over $5.00.

Do packages ever get lost? Yes, some packages have taken up to 6 weeks to arrive to the destination and some packages have been lost. Do to these circumstances I must include insurance on all orders shipped, which raises the price of shipping just a bit. 

♥Methods of Payment♥

I take checks (USA) only. Paypal or through 2CO a secure credit card processing company. If you place an order and don't hear from me within 24 hours please Contact Me. After you place your order you will receive an automated message. You may contact me with any questions you have and I will try to get back to you ASAP. Normally I am able to check my email several times a day.

 

♥I don't live in the USA Can I purchase From You♥

Probably yes, please use the shopping cart drop down list to see if I ship to your part of the Globe.

 

Guarantee & Return Statement
If you're not happy with your purchase you may return it to me in the same condition as the day it was mailed to you for a refund minus a 15% fee for making your order. Everything you purchase on this site is made especially for you. I do not refund shipping charges. If I make a mistake or send you the wrong items I will be happy to make it right at my expense. Please include your original receipt with your return. The item must be in the original inside packaging and in excellent unused condition. Be sure to package your return shipment well and insure it if possible, as I am not responsible for lost or damaged items through the mail. At the very least get Delivery Confirmation.
I except returns up to 10 days past the purchase date. (Some close outs and sales items may state no refunds on the add page) be sure to read the complete add so you know what is you're buying and if you may return it or not. All returns must be approved by me and shipped to me directly not through the P.O. Box. I do not except any refunds without approval first. I will not refund or replace items that broke during shipment. Be sure you purchase insurance if you are worried about your items getting lost or damaged through the mail.

I Guarantee that all my products are as stated either 100% Swarovski Crystals or other materials stated in each add, I use the finest products available to make all the my jewelry and Swarovski crystal suncatchers.
I Guarantee that I inspect each item before shipment to ensure you are receiving a quality item that I'm sure you'll be delighted with.
You will find I use high quality material and will be very happy with your purchase, no one has ever complained about the quality of my products.
Everyone whom has received their suncatcher & jewelry items to date has absolutely loved them.
If you have any question you may contact me. Also please check out my Q and A page. Thank you! ~Kat

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Need My Help? Contact Me!

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My Online Shopping Catalog is here . God Bless and have a nice day!

© Search my site for what you are looking for by clicking here. ©

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Krystal Kat's accepts Visa, MasterCard, Discover, JCB,
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 Content & Photos Copyright © Kathy-Ann White 2006 & Beyond All Rights Reserved

Graphics On This Site Created By Kathy-Ann White Copyright © And Are Made Exclusively For This Site. No Parts of This Website To Be Copied Or Used.

Some Graphics on This Site Purchased From The Graphic Garden.

Send Mail To Kathy-Ann White

P.O. Box 653 Lincoln, CA 95648

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